Customer Experience - Curriculum Specialist
Qatar Duty Free
Doha, Qatar
منذ 18 ساعات

You will be coordinating the overall planning, designing, development of course content and assessments for specific subject areas.

You will coordinate curriculum innovation, design, research and ensure the development and maintenance of the highest quality courses for Cabin Crew and relevant employees are created.

Assist in reviewing externally produced content, resources, and works with vendors to produce content and ensure that company standards are maintained.

  • Research and design of Qatar Airways specific training curriculum for all courses which includes adding updates to existing content.
  • Develop content and assessments that meet company standards
  • Collaborate with other Curriculum Product Innovation team members to seek out and design innovative work.
  • Act as Subject Matter Expert on any major Curriculum projects that need to be launched and have learning or training angle affecting the network.
  • Identify quality content providers and review externally produced content / resources.
  • Stay current with curricular trends and standards changes by maintaining professional memberships, attending conferences, and maintaining regular communication with relevant stakeholders.
  • Assess, evaluate and certify training courses conducted both in-house and by external out-sourced trainers.
  • Help initiate and support a portfolio wide communication strategy.
  • Support implementation of new initiative and projects.
  • Assisting in defining and outlining strategies and objectives.
  • Be part of an extraordinary story

    Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

    You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

    You have the chance to be a part of our future, and build the life you want while being part of an international community.

    Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

    Together, everything is possible


    To be successful in this role, you will have :

  • Bachelor’s Degree or equivalent with minimum 5years of job-related experience in a multinational training department, exposure in Cabin Services / Cabin Crew.
  • Qualification in Training / Adult Education / Instructional Designed, preferred.
  • Able to work under pressure to meet deadlines
  • High level of computer literacy.
  • Well-developed inter-personal skills with excellent communication skills, both oral and written.
  • A high level of ethical standards in diverse work environment.
  • Proven success with process and information management.
  • Broad knowledge of learning methodology.
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