Customer Service Agent
People Dynamics
Doha Qatar
منذ 6 يوم
source : HireeJobsGulf

Hi All Greeting from People Dynamics Qatar We are retained by our client to assist them in recruiting CONTACT CENTER AGENTS JD Provide excellent service to customers through telephone ensuring that customer satisfaction is optimized in every interaction Your responsibilities will include making new reservations and changes to existing reservations quoting the correct fares rules of carriage issuance reissuance of tickets and processing of refunds In addition you will support Ecommerce and Frequent Flyer Program activities 6 months contract outsourced through People Dynamics possible extension depending upon performance and project scope QAR 5 000 monthly fixed income no other allowances provided Initial 24 weeks paid training provided by the company Must be on Family sponsorship or Freelance Visa ONLY NO FAMILY VISIT OR VISA TRANSFER Excellent communication skills Can join immediately we cannot consider applicants with one week notice period or more FULLY VACCINATED If you are not vaccinated you will be required to submit antigen test every week until you have your first dose of COVID Vaccine Amenable to work on rotational shifts 8 5 hours per day 5 Days a week 2 days off Off days are not always Friday Saturday it s also rotational All agents work on Rotational Shifts Morning Afternoon and Evening Shift changes every week and employees cannot choose their preferred shift PLEASE DO NOT CONTINUE APPLYING IF ROTATIONAL SHIFT IS NOT AMENABLE FOR YOU This is not negotiable Regards Riyazuddin Shaikh Recruitment Consultant People Dynamics

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