Spa Receptionist
Marriott International Inc and Ritz Carlton Hotel Company L L C
Doha Qatar
منذ 2 يوم
source : HireeJobsGulf

Posting Date May 16 2022 Job Number 22080182 Job Category Spa Location The Westin Doha Hotel Spa Salwa Road Doha Qatar Qatar VIEW ON MAP Brand Westin Hotels Resorts Schedule FullTime Relocation N Position Type NonManagement Located Remotely N At Westin we are committed to empowering the wellbeing of our guests by providing a refreshing environment thoughtful amenities and revitalizing programming to help ensure that they leave feeling better than when they arrived We recognize that travel can be disruptive to our guests wellbeing and we re energized to assist as partners in helping them maintain control and soaring above it all while on the road Everything we do is designed to help guests be at their best and they appreciate our supportive attitude anticipatory service and extensive knowledge on how to best assist them throughout their stay We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand If you re someone who has is positive adaptable and intuitive and has a genuine interest in the wellbeing of others around you we invite you to discover how at Westin together we can rise POSITION SUMMARY Schedule services for individuals and large groups using spa salon reservations software system Call guests to confirm scheduled services Answer questions about available services Update the reservations cancellations list throughout the day inform providers of lastminute changes and resolve scheduling issues as needed by working with supervisor manager Check in guests for appointments confirm first and last name and provide general spa orientation to guests upon arrival Promote and sell spa salon services Obtain assigned bank and ensure accuracy of contracted monies obtain change required for expected business level and keep bank secure at all times Process guest payments for spa salon services and obtain payment authorization as needed Accept and log cash tips for employees Balance scan and drop receipts with Accounting Notify Engineering of maintenance and repair needs Report accidents injuries and unsafe work conditions to manager Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law

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