Food and Beverage Manager
Al Futtaim Group
Doha, QA
منذ 5 يوم
source : HireeJobsGulf

Key Accountabilities Operational Ensure overall operation of IKEA FOOD within the IKEA Store is in accordance with IKEA s Quality and Food Safety Standards as well as Environmental and Legislative Requirements Ensure that the health and safety of visitors and coworkers meets all IKEA national and local standards and regulations that HACCP program is implemented and followed Ensure a safe working environment for coworkers customers and visitors in line with the local legislation and the IKEA health and safety policy Create a Safety First Culture within the IKEA FOOD Production team where coworkers are encouraged to raise and discuss concerns and solutions Ensure that the IKEA FOOD Production team is regularly trained in Health and Safety to an appropriate level for the role and responsibilities Ensure that the HACCP program is followed that all incidents or potential incidents are reported through CASY Commercial Define the range in IKEA Food Beverage area to be sold in the store Drive the process of selecting the suppliers and managing all the contracts in order to achieve economies of scale in the purchasing by generating large volumes Stay in contact with the international guidelines provided by IKEA Food Services regarding range and supplier set up Maintain basic knowledge of the local restaurant market and indepth knowledge of the competition on the market Use this information to determine short and longterm goals especially to secure the lowprice Responsible for developing a multiyear business plan for IKEA Food Beverage in the store and strive to reach the goals and key figures that have been agreed upon in the business plan Also to contribute to the planning execution and followup of the stores commercial calendars As a member of the Store Management Team work strategically with the other management teams within the store i e Communication Interior Design and Sales Team etc to ensure the implementation and development of the IKEA FOOD concept and goals Ensure that all IKEA FOOD areas are maintained in shape as new ensuring range and presentation standards are achieved and maintained Maximize vitality and commerciality of IKEA FOOD in the store to increase sales and profitability according to set goals utilizing the appropriate national and international benchmarking tools and bestpractice for example merchandise planning sales KPI s sales steering 3 Aces and 1 King and price quality ladder Actively contribute and support all marketing and instore activities by integrating IKEA FOOD in the stores Commercial Calendar and use these as an opportunity to proactively drive sales Ensure effective and economical handling of range changes including management of outgoing range and activities according to the set timelines in the Commercial Calendar Ensure an effective implementation and presentation of the IKEA FOOD range matrix Work with the 3rd party company Abela with regards delivery of service Financial Guide the performance of IKEA FOOD operations towards maximised sales and optimised longterm profit by applying sales methods in accordance with the Food Beverages the IKEA way manual Working with the IKEA Swedish food market manual and Customer Relations the IKEA way manual Ensure that the IKEA Bistro will sell quick and convenient food and beverages to visitors leaving the store at prices so low that it enhances the lowprice profile of the IKEA store Responsible for setting prices on products budgeting and sales results operational costs operational results Ensure a positive short and long term financial development of IKEA FOOD by managing Strategic long and short term goal setting for the IKEA FOOD unit in cooperation with the Store Manager and the National IKEA FOOD Manager regarding sales gross profit cost and result Secure that goals are integrated into the budget process including specific department goals and the pricing process Run followup of actual performance vs goals budget Ensure the running update of the forecast Proactively find develop and implement cost efficient solutions Secure compliance with the financial manual Ensure the implementation of the ADMIN manual and ASR rules and guidelines relating to IKEA FOOD Customers Ensure an open and welcoming customer area with a distinct Swedish profile and style that meets the many different needs of your visitors Provide IKEA visitors the chance to taste Swedish dishes in the IKEA Restaurant Caf and then they can find some of the dishes and ingredients for sale in the IKEA Swedish Food Market Ensure customers are promptly and efficiently served to minimize delays and wait times while maintaining a high level of productivity People Management and Development Make sure that the IKEA coworker restaurant is in a pleasant and relaxing environment offering a selfserve range of nourishing meals based on the local food culture at a low price Manage develop and lead the IKEA FOOD Team to implement the IKEA FOOD organization at the location including strategic and operational actions long and short term business plans KPI performance policies and procedures annual budget hiring and termination scheduling performance management competence development and succession planning Train and educate IKEA FOOD Seniors and coworkers to provide the customer with a positive sales and service experience that responds to customers in a knowledgeable friendly and professional mannerEstablish and maintain positive team and management relationships and an open line of communication for coworkersDevelop work schedules to ensure ample coverage of IKEA FOOD seniors and coworkers to meet the demands of the businessUndertake Duty Manager Responsibilities as required in the IKEA Store and carry out any other reasonable request by the store management team

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