Build and own holistic valuecapture plans to enhance customers' value from theirrelationship with the company beyond that delivered from thecurrent product.
Lead business review meetingsto excite customers on our vision and plan for their success;getting the customer to adopt our vision as their own.
Ensure recommendations are effectively linked tocustomer's business goals and / or to jointly definedopportunities for new value creation.
Obtaincustomer commitment to take identified steps forward and own thevalue capture plan.
Foster strategic customerrelationships and build confidence with the customers as a trustedtechnology partner.
Through active listeningensure that the customer feels that we understand theirperspective.
Research customer'shistory and solution usage; leveraging key insights to elevatecustomer conversation and action.
Understandthe customers’ business strategy and industry directionand manage a long term, sustainable business portfolio.
Help customers solve difficult business challenges byaligning our value proposition with their businessobjectives.
Articulate the business benefitsof our diverse technology portfolio, resulting in uptake of newproducts and solutions.