Participates in the analysis, administration and maintenance of voice, video, and / or data communications networks.
Assists in managing the usage and performance of voice, video and / or data communications networks.
Maintains network security and ensures compliance with security policies and procedures.
Evaluates hardware and software, including peripheral, output, and related equipment.
Participates in network installations and upgrades.
Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
Provides advice and training to end-users.
Troubleshoots and resolves moderately complex problems.
Develops current knowledge of relevant technologies as assigned.
Participates in special projects as required.