Transport Dispatcher
Snoonu Trading & Services
Qatar,Doha,Doha
منذ 6 يوم
source : drjobs.ae

Job Responsibilities :

  • Maintaining a positive, empathetic and professional attitude toward riders / drivers at all times.
  • Responsible promptly to riders inquiries through chats / calls.
  • Communicating with riders / drivers through various channels.
  • Acknowledging and resolving riders / drivers complaints.
  • Having technical knowledge about logistics so that you can answer questions.
  • Processing orders, forms, applications and requests on a real-time basis.
  • Keeping records of customer interaction, transactions, comments and complaints.
  • Maintain financial accounts of riders by processing customer adjustments.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure rider satisfaction and provide professional customer support.
  • Build sustainable relationships of trust through open and interactive communication with vendors and customers.
  • Resolve customer complaints via phone, email, mail and social media. Qualifications :
  • Preferably Indian Sri Lankan, and Philippine Nationality
  • Minimum Bachelor Degree from any reputed university.
  • With Qatar Driving License
  • With NOC
  • Can join Immediately
  • Can work underpressure
  • بلغ عن هذه الوظيفة
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