Qatar Airways is currently recruiting for Senior Station Support Agent for Ground Services Department. .
Perform rate validation, supplier query management, vendor invoice reconciliation, quality control & reporting in line with company policies and procedures, including but not limited to, document creation, administration of generic email box.
Specific responsibilities of the role include :
Validation of rates in the supplier invoices
Matching rates to a valid source document - Purchase Order, Contracts, QCC etc
Extract reports to assist ASM to verify services.
Report discrepancies / missing data to Business Finance, where necessary.
Update rates to the Ground Services Automated System.
Maintain the automated system with regards to supplier services, system rates, discrepancies etc.
Communicate and reconcile with the suppliers in the event of discrepancies between the records and supplier submission.
Escalate any delay in invoice rate validation or approval to the Station Admin Support Supervisor.
Communicate with I2P team with regards to invoicing queries.
Receive, investigate and resolve assigned queries related to invoices
Ensure all supplier queries are addressed with priority.
Highlight and escalate any discrepancies to Station Admin Support Supervisor.
Timely execution and follow-up with relevant stakeholders for on-time delivery of reports.
Perform other department duties related to his / her position as directed by the Head of the Department
The successful candidate will have the following skills and qualifications :
Bachelor’s Degree or Equivalent with minimum 1 year of Job related experience.
High School Qualification with Minimum 2 years of job-related experience
Professional experience in a similar position in a multicultural environment with a rich mix of supply partners.
Accounting systems knowledge with Oracle, JD Edwards, Microsoft AX, Navision
Ability to analyze administrative problems and make appropriate recommendations
Analyze methods and procedures adequately and logically
ERP knowledge : Oracle, JDE, Navision, MS AX, etc.