What will I be doing :
What will I be doing?
As Director of Conference, and Events (GCE) you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business.
The Director of Conference and Events (GCE) will promotes the services and facilities of the Hotel, and designs marketing and sales strategies to increase revenue.
Specifically, you will be responsible for performing the following tasks to the highest standards :
Identify the most profitable services that the hotel can deliver with quality and most profitably
Maximise all Group, Conference, and Event revenue opportunities
Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
What are we looking for?
A GCE Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Excellent oral and written communication skills
Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
Excellent organisation and planning skills
Ability to work well under time pressure and / or demanding travel schedules
Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
Ability to perform critical analysis
Strong experience in hospitality forecasting, pricing and inventory control
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Knowledge of the Local market
Knowledge of the hotel property management systems
A passion for sales and target-based performance
Experience working in a luxury brand within the hospitality industry