Bill Collector
Saleh Al Hamad Al Mana Co. - Doha
Doha, Doha, Qatar
منذ 2 يوم
source : JobSara

Collect outstanding debts from customers based as assigned by Assistant Manager - Vehicles & Installment and / or Asst. Finance controller, either by mail, electronic mail, telephone, or personal visit.

File vehicle and after-sales invoices and their supporting documents.RESPONSIBILITIES : Keep track of assigned accounts to identify outstanding debtsDiscuss, on a weekly basis, the course of action to recover outstanding paymentsLocate and contact the customer (old and new) to inquire about their payment status.

Communication with customers shall either be mail, electronic mail, telephone, or personal visitHandle questions or complaints and relay to superiors on a daily basis or as they ariseObtain customer details for managers to investigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesLocate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.

Issue manual receipts for cash and cheque collectionsFile, scan, copy documents, physically all sales documents (Installment, credit, cash) organizing documents, and ensure filed documents have proper references.

Retrieve documents as directed by Assistant Manager - Vehicles & InstallmentAssist in submission, claim any bank / government related documentsSkillsPreferably Arabic SpeakerShould have good communication and problem-solving skillsMust have excellent Negotiation and conflict resolution skills

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