Delivery Manager
Vodafone Limited
Africa, Doha, Qatar
منذ 1 يوم

Leading a team of delivery manager and technical project managers who are responsible for the delivery planning, facilitation and reporting for TSS IT transformation programs that provides service management centralized solutions for Vodafone Group and Local markets

  • Drive the Implementation, Integration and configuration of the different end to end monitoring tools within Central monitoring platform tools stack.
  • Drive the Implementation, Integration and configuration of TSS IT Service Management Central platforms
  • Acts as an Implementation Technical Reference for the Stakeholders in regards to the projects implementation delivery
  • Build the Implementation plan and take care of dependencies
  • Facilitate any Implementation blocking issues.
  • Risk Assessment and communication to different stakeholders specially to the program management
  • Forecast resources allocation and Capacity planning
  • Coaching the Implementation team
  • Manage Several Complex Projects at the same time
  • ensures that the right processes are followed by all project managers in the same program
  • B.S Computer Science or Computer or Telecommunications Engineering Required.
  • 5+ Years’ experience in a similar role working with large scale Programs
  • Good analytical and problem solving skills and ability to deliver excellent results and deliverables within projects and programs.
  • Deep Understanding of Incident Management, Change Management, Capacity and Performance Management ITIL disciplines.
  • Knowledge of OSS / BSS architectures a plus & Telecommunications experience preferred
  • Collaborates with the solution architect, tools engineers, business analysts and program managers in order to determine the technical direction, system design and implementation plan.
  • Weekly Customer Review and Program Review Meeting
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