What will I be doing?
As a Nurse, you are responsible is responsible for nursing functions at the Hotel to cover guest and team members, you will be responsible for performing the following tasks to the highest standards :
Provides medical attention to team members and guests
Interacts with team members and acts as a PR representative for the department
Ensures that information is communicated throughout the company
Counsels team members and makes referrals to the employee assistance programme when required
Responds to guest and team member requests in a timely and professional manner
Actively promotes the services of the department
Monitors and handles queries / complaints from team members
Ensures customer satisfaction according to department standards
Maintains the highest level of confidentiality in discussions with internal / external customers
Submits reports within the agreed deadlines
Produces accurate, well presented documentation and statistics
Maintains up to date, accurate filing of medical related issues
Provides administrative services for the medical plan and maintains up to date records for the medical plan
Ability to work unsupervised
Consistently performs job functions with attention to detail, speed and accuracy
Maintains First Aid Boxes
Monitors health and safety risk factors for the property
Updates information about sickness in a timely manner
Submits invoices promptly to ensure no additional finance charges are incurred
Establishes and upkeeps par levels for supplies and equipment for the effective Nursing care
Follows the correct procedure for requisitioning and ordering
Becomes familiar with the financial aspect of the department
During slow periods assists the HR & Training function of the hotel.
Learns and works on maintaining team member training & HR records both electronically and hard copy files.
Assists the department in organizing team member recreation & entertainment events.
Participates actively in team member committees.
What are we looking for?
A Nurse serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
2 years collective experience in a clinic / hospital dealing with extensive first aid / paramedic procedures.
Nursing degree and license is a must based on local law, requirement
Proficient in Microsoft Office programmes
Ability to operate and maintain a HR system
Ability to read and comprehend instructions and correspondence; write correspondence and memos. Possessses effective presentation skills
Ability to carry out the basic mathematical functions of addition, subtraction, multiplication and division. Ability to interpret data
Ability to apply commonsense and display good judgement, when interacting and problem solving with team members and guests
Excellent grooming standards
Participate in necessary training and request training to meet development needs
Excellent command of both written and verbal English is essential. Spoken Arabic would be an advantage.
It is necessary in this position for you to demonstrate the following capabilities and distinctions :
Secondary school graduate
Degree in Nursing
Registered Nurse with all the relevant qualifications in emergency care
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-
stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!