Patient Service Representative
Alfardan Medical with Northwestern Medicine
Doha, Qatar
منذ 4 يوم
source : drjobs.ae
  • Greeting and directing patientsto examination rooms.
  • Scheduling patientappointments and making reminder calls.
  • Informing patients about delays and waitingtimes.
  • Obtaining patients’addresses, contact details, insurance information, and medicalhistories.
  • Updating and verifying patientinformation at every visit.
  • Assisting patientsin filling out patient history forms, consent forms, and paymentcontract forms, when necessary.
  • Receiving andprocessing cash and credit card payments for medical servicesrendered.
  • Reviewing patient accounts,identifying delinquent accounts, and collecting overduepayments.
  • Answering, investigating, and / ordirecting patient inquiries or complaints to the appropriatemedical staff member.
  • Following up withpatients to ensure their inquiry or complaint has beensatisfactorily resolved.
  • Performingadministrative and clerical duties, such as filing paperwork, whennecessary.
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