Contact Center Agent
External Job Pull
منذ 3 يوم
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Job Purpose To provide Ashghal customers witha world class service through resolution of their queries andconsistently provide high standards of care throughout theirinteraction with the customer.

The customer service advisor will beresponsible for interacting with customers on the phone andface-to-face to assist them with issues, queries and applications Qualifications Secondary Education ExperienceEssential Experience in Delivery of Customer Service 2 YearsContact Centre or Service Desk Experience.

Desirable PreviousUtility Experience Previous experience of Customer ManagementSoftware Skills Essential Develop and maintain customer rapport Excellent interpersonal verbal and written communication skills Proven ability to work towards individual and team targets Excellent in problem solving Technical Competencies Essential Fluent in Bilingual language (written and verbal) inArabic and English PC and Keyboard Telephony Desirable Hindi / Urdu Behaviour Competencies Essential Appreciation of GoodCustomer Service Team Player shares relevant anduseful information with othersJob Details Job Location : Doha, Qatar Job Role : Customer Service and Call Center CompanyIndustry : Utilities Preferred Candidate Career Level : MidCareer

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