A leading MNC is looking for a Technical Coordinator for it's branch in Qatar.
The salary and qualifications are as mentioned below : Salary QAR5000 - QAR6000 Medical Insurance Yearly round trip Ticket Qualification : Bachelor's Degree 3-5 Years of experience as a Technical or Sales Coordinator Valid QID NOC from current employer Excellent communication skill Good interpersonal skill Ability to work under pressure Job Description Coordinate with Installation technicians on scheduled surveys, installations or maintenance visits at customer sites, and make sure all required equipment's and spares are arranged prior to these visits Coordinate with Refill technicians on scheduled customer visits, and monitor all tasks are performed with as minimum pending tasks as possible Coordinate with Salesmen on all new and existing clients, and obtain all relevant information to be fed into 3S system with regard to new or additional contracts / projects.
Coordinate with Clients concerning site appointments, customer queries, complaints, etc. Coordinate with warehouse for obtaining stock items for technicians ahead of schedule.
Provide a high level of customer service with the focus on client satisfaction. Ensure that invoices and weekly material picking list for individual technicians are prepared well in advance for the week ahead.
Communicates with customers regularly to stay informed of all pending or unperformed services by daily monitoring and get daily feedback on issues from the market.
Prepare invoices based on active and forthcoming projects. Ensure all signed invoice copies are received back from all technicians after performing tasks, and constantly check with the technician on invoice delays.
Coordinates with Sales staff to meet customer specifications and quality Standards. Maintain financial documents related to services, with responsibility for accuracy and record-keeping.
Report all accidents and incidents to the Line Manager. Interested candidates can send their CV