Job Description and Requirements
Key Responsibilities :
Provide all strategic and advisory support to the Head of Retail Banking in Managing and Improving all Retail Banking Unit.
Design, develop and implement marketing plan, strategies, policies and procedure for developing Retail Banking business of the Bank, in coordination with the Head of Retail Banking.
Management of branches and ensures their smooth operations and that they maintain high level of customer service by delivery of quality service to customers.
Assigns business and revenue targets to Branches and monitors their performance, in consultation with the Head of Retail banking.
Instigate new business, Develop new and innovative products and Banking services and keeps track of competitors products and services.
Oversees marketing and sales of all products and services
Managing a sales infrastructure such as branch network and central sales to achieve the desired result s and exceed targets.
Improve Customer service, distribution and delivery channels with new technologies including electronic and e Banking.
Ensures adequate management information reports are periodically submitted to the Management to keep them informed on revenue generation, business growth, market share etc.
Improving financial performance, managing risk and optimizing output of resources
Assess analyze, define, recommend implement and follow up market intelligence, marketing plans and retail Banking strategy.
Key Skills and Experience
Qualification and Experience Required :
University degree in Banking / Business Administration, pref. with MBA
Minimum 15 - 20 years’ experience in Retail Banking at least 8 years in Senior Management level out of which 4 years functioning in Gulf (preferable).
Excellent innovative, marketing, communication, organizing and leadership skills.
Self-confidence to deal effectively at the highest level
Team player with the ability to motivate and lead.
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