Network/System Engineer.
منذ 14 يوم
source : Waytogulf


Microsoft Certified Systems Engineer (MCSE).>

Applicants should have experience in a senior role (i.e. 2nd / 3rd level support) within the IT industry.>

Need working knowledge of network routers / switches, preferably Cisco.>

Should be familiar with backup and disaster recovery technologies, preferably Veritas.>

Experience must reflect knowledge gained within a medium to large organization, running a minimum of 30- 40 servers and 300 400 desktop workstations. JOB RESPONSIBILITIES : >

Participate in On-Call rota.>

Carry out shift work as per rota.>

Run Sunrise Management Reports.>

Participate in rota covering daily backups.>

Stand-in for the line manager when requested.>

Provide assistance to other members of the IT Team.>

Monitor and maintain servers and server applications.>

Carry out any other duty assigned by the line manager.>

Ensure there is adequate cover for the Helpdeskand provide 1st line cover when necessary.>

Update the call logging system, user and the senior Helpdesk staff with the progress of the fault / query.>

Provide 2nd and 3rd line support to users, until a resolution is found and escalate accordingly if necessary.>

Monitor and maintain integrity of the network. Problem solve with assistance from the Network Contractor as required.>

Assist with the improvement of departmental policies and procedures. Review and update the relevant documents as required.

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