Fashion Consultant II
Chalhoub Group
منذ 13 ساعات
source : ExploreJobs

Who we areWe are a leading luxury retailer in the Middle East, with more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods.

To fuel the next stage of our organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.

We are looking for top talent to join us on this journey.Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere?

Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world.

  • In return, you’ll have everything you need to innovate your career.What you'll be doingOur Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience;
  • and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.Collect data on customer behaviour, top sellers, slow movers which will be key input for business reviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback on productsDrive eNPS through people experience initiatives and cultureEnsure adherence to VM guidelines and SOPsEnsure click and collect are conducted within SLAsEnsure customer data is properly captured in adherence to marketing team requirementsPromote loyalty program (MUSE) and stay up-to-date with app offerings etc.

  • Support with in-store marketing events and activationsKeep abreast of all brand social media activities and campaignsDrive sell-throughs within the storeSupport in-store CX initiativesProvide input to whats working well, whats not working well within the storeWhat we can offer youWe will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
  • Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.

    We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefitsWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

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