Executive Lounge Supervisor Delta Hotels by riott City Center Doha
Marriott International Inc and Ritz Carlton Hotel Company L L C
Doha Qatar
منذ 6 يوم
source : HireeJobsGulf

Job Number 22100771 Job Category Rooms Guest Services Operations Location Delta Hotels City Center Doha Umm Arsaan Street Doha Qatar Qatar VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement POSITION SUMMARY Assist staff with expediting problem payments e g problems processing credit card Follow up with guest regarding satisfaction with guestrelated issues Process all guest checkins by confirming reservations assigning room and issuing and activating room key Process all payment types such as room charges cash checks debit or credit Set up accurate accounts for each guest upon checkin i e sharewiths separate room tax incidentals comp Anticipate soldout situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations Block rooms in the computer and identify designated requirements and requests Contact appropriate individual or department e g Bellperson Housekeeping as necessary to resolve guest call request or problem Coordinate with Housekeeping to track readiness of rooms for checkin Review shift logs daily memo books and document pertinent information in logbooks Count bank at the beginning and end of shift Balance and drop receipts according to Accounting specifications Assist management in hiring training scheduling evaluating counseling disciplining motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Report accidents injuries and unsafe work conditions to manager complete safety training and certifications Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information Anticipate and address guests service needs Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Ensure adherence to quality expectations and standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law With our diverse portfolio of locations you ll find Delta Hotels in worldrenowned cities and prestigious resorts across Canada Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey thats right for you With more than 1100 managed properties and 19 brands youll find Marriott International in your neighborhood and in more than 74 countries across the globe Find Your World at Delta Hotels

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