KNOWLEDGE MANAGEMENT OFFICER
United Nations
DOHA
منذ 5 يوم

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties :

1. Develops and manages OHCHR regional knowledge management strategy and programme, anchored on the OHCHR Organizational Effectiveness Action Plan dynamic knowledge and related policies and methodologies, in close consultation with the METS Dynamic Knowledge Team and building on regular consultations with OHCHR field presences to identify and respond to regional knowledge management needs :

  • Facilitates and supports knowledge creation, dissemination, application and retention in the region;
  • Promotes and ensures circular knowledge and information flow, between the region’s field presences and OHCHR at large;
  • Ensures that documentation and compilation of good practices at regional level are consistently prepared following OHCHR guidance, methodologies and standards;
  • Develops and updates knowledge repositories on topics of relevance for the region / Centre, made available through the OHCHR intranet knowledge hub;
  • Ensures creation and functioning of regional-based Communities of Practice (CoPs) in key regional thematic areas that facilitate knowledge and experience sharing and peer-to-peer support
  • Stimulates linkages between regional-based CoPs and OHCHR office-wide CoPs, to promote visibility of region knowledge products and expertise and strengthens synergies across geographic and thematic areas.
  • 2. Develops and manages an outward-looking knowledge management strategy that promotes knowledge sharing with OHCHR regional partners :

  • Assesses the adequacy of the Centre’s website to the needs in the region, further develops and maintains it, and ensures appropriate connection and consistency with OHCHR’s global website, including HRET webpages.
  • In close collaboration with OHCHR’s Library at HQ, and through consultations with OHCHR field presences and other stakeholders, designs and implements an online documentation centre with a publicly-accessible online catalogue of human rights materials in the region’s languages, as part of OHCHR’s Library Catalogue (integrating those already available at HQs), including digitalization of print publications and provision of reference services.
  • Organizes and facilitates knowledge sharing events on topics of relevance for the region / Centre, connecting OHCHR and partners;
  • Maps, reviews, adapts and ensures translation and dissemination of key publications, trainings, communication materials, in the languages spoken in the Arab region and South-West Asia, at OHCHR Headquarters (and by others, as needed).
  • 3. In close cooperation with the Methodology, Education and Training Section Dynamic Knowledge Team, coordinates and implements capacity building and training on knowledge management methodologies, processes and tools.

    Provides advice on knowledge management methodologies and tools in the region and builds OHCHR regional staff capacity on their application and implementation.

    4. Builds and strengthens the Centre’s knowledge management partnerships and networks with academic institutions, think-tanks, civil society organizations, media outlets, and other entities, as relevant, in the Arab and South-West Asia region to promote knowledge-based cross-fertilization and innovation.

  • 5. Contributes to the Centre's work processes and effective functioning, including the preparation of annual work planning, monitoring and reporting;
  • drafting of internal documents, reports and briefing notes; supervision of Unit’s staff, interns and consultants, as applicable;
  • maintenance of well-organized filing systems; and ensuring regular sharing of information with the Centre's colleagues;
  • 6. Performs other related duties as requested by the Head of Centre.

    Competencies

    PROFESSIONALISM. Knowledge and understanding of knowledge management theories, concepts, approaches and methodologies relevant and applicable to the human rights mandate and work of the Organization.

    Thorough prior knowledge of and solid practical experience in knowledge management. Proven ability to implement and sustain a state of the art knowledge management strategy that is aligned to the needs and priorities of the organization.

    Ability to identify issues, analyze and participate in the resolution of issues / problems. Ability to conduct data collection using various methods.

    Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the Internet, intranet and other databases.

    Ability to apply judgment in the context of assignments given, plan own work, manage conflicting priorities, develop clear goals consistent with agreed strategies.

  • Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
  • is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges;
  • remains calm in stressful situations. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

  • CLIENT ORIENTATION. Considers all those to whom services are provided to be clients and seeks to see things from clients’ point of view ;
  • establishes and maintains productive partnerships with clients by gaining their trust and respect ; identifies clients’ needs and matches them to appropriate solutions;
  • monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems ; keeps clients informed of progress or setbacks in projects ;
  • meets timeline for delivery of products or services to client.

  • CREATIVITY : Actively seeks to improve programmes or services ; offers new and different options to solve problems or meet client needs;
  • promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box";
  • takes an interest in new ideas and new ways of doing things; is not bound by current thinking or

    traditional approaches.

  • TECHNOLOGICAL AWARENESS. Keeps abreast of available technology, in particular as it pertains to data, information and knowledge management;
  • understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks;
  • shows willingness to learn new technology.

    Education

    Advanced university degree (Master's degree or equivalent) in law, education, political science, international relations, social sciences or related field.

    A first level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

    Work Experience

    A minimum of seven years of progressively responsible professional experience in human rights related knowledge management, information management, modern library management, digital records management or related area is required.

    Experience with developing content management standards, procedures and guidelines is desirable.

    Experience in managing innovation processes or platforms in human rights related knowledge management, information management, modern library management, digital records management or related area is desirable.

    Experience in overseeing the development and implementation of new tools or working methods in human rights related knowledge management, information management, modern library management, digital records management or related area is desirable.

    Field experience working in human rights related knowledge management, information management, modern library management, digital records management or related area is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English and Arabic is required.

    Assessment

    Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

    Special Notice

    Extension of the appointment is subject to extension of the mandate and / or the availability of the funds.

    At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity.

    All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect.

    The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

    Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

    The United Nations Secretariat is committed to achieving 50 / 50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

    United Nations Considerations

    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship.

    Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity.

    By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.

    2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at 11 : 59 p.m. (New York time) on the deadline date.

    No Fee

    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

    THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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