Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services.
The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+).
The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Please fill in the QNB - Application Form before proceeding with your Online Application
Click Here to Download the Application Form :
Step 1 : Click the link above, Download the file, fill and sign the QNB - Employment Application Form & Relatives Degree Declaration Form
Step 2 : Attach the completed form when you reach the "Required Attachments" tab during this online application
Important Note :
Please write " N / A " or " None " or " لا يوجد " incase there are no relatives working for QNB and sign
Please be sure to apply accurate information to the form
Please be sure to sign all the pages and correctly write the date
Kindly fill the linked application and add to the 'Attachments' tab named "QNB Application Form"
Job Purpose Summary :
The incumbent will assist the Manager - Service Quality (SQ) in developing and implementing the service quality plan / initiatives for Retail Banking in order to continuously improve the quality of service imparted to retail customers and thereby provide a competitive edge to the Group over its competitors.
Essential Duties & Responsibilities by Dimensions :
Shareholder & Financial :
Customer (Internal & External) :
Internal (Processes, Products, Regulatory) :
Assist in finding solution for route cause and analyze all issues raised through reports and work on upgrade Service Delivery Standard.
Learning & Knowledge :
Note : you will be required to attach the following :
1. Resume / CV
2. QNB Application Form
5. Passport Copy
6. Education Certificates - Degree