About Your Job : You will be responsible to ensure the highest standards of personalized in-flight service is offered to our customers through the professional design and delivery of public announcement and Service training courses, which encourages and stimulates the learning processes in order to develop individual Cabin Crew job competencies and inter-personal skills.
Additionally, you will need to identify course aims and objectives and deliver training programs that enable all trainees to achieve the competencies required of their individual position.
Train cabin crew to clearly deliver public announcements on board / on ground and become effective communicators and be part of a high performing team.
You will be required to conduct Training Needs Analysis (TNA) with existing cabin crew and develop training plans where required that fills any gaps between designated standards and existing performance.
This position is shift based and will involve flying.About You : To be successful in this role, You must have a Bachelors / Masters degree in Arabic Language , Arabic Linguistics or a related field You must have a minimum of 5 years of experience as Voice and Accent Coach , Public Speaking professional or an Arabic Language Instructor with a large multinational / corporate organization .
Have good verbal and written communication skills.
Native Arabic proficiency is required.
You must be experienced in designing training materials & curriculum .
Must be computer literate with knowledge of MS Office - Word / PowerPoint / Excel.
Willing to work on a roster pattern including weekends and public holidays .
Experience working with multiple Arabic nationalities will be an added advantage " Train the Trainer" certification will be an added advantage.