IT Support Engineer
منذ 9 يوم

Job Description

Troubleshooting PC s / Laptop s, Printers and other computer peripherals.

Configuring laptops, Printers, Scanner, e-mail account and Telephone extension for new joiner’s staff.

Follow up with the customer and vendor on pending tickets.

Ensure that all software s installed on company desktop / laptop PC s are licensed.

Follow all appropriate maintenance procedures and instructions and ensure that upon completion of the maintenance task is in compliance with the required requirements.

Excellent experience in supporting end users laptops.

Brief Description of task to be accomplished :

Have good IT Skills

Have good knowledge of imaging machine

Have good knowledge of IT Pheripherals (Scanner, Printer, etc.)

Be able to work quickly under pressure without supervision

Be able to understand technical diagrams and manuals

Requirements :

  • Excellent experience in using most of Microsoft products features including word, excel, and PowerPoint.
  • Excellent experience in document quality and control.
  • Excellent experience in laptop / desktop setup and support.
  • Excellent experience in windows 7 and 8.1 including installation, configuration and troubleshooting.
  • Experience in Apple Macintosh platforms Operating System.
  • Experience in supporting Apple (Mac, iPad, iPhone) products.
  • Experience in supporting smart phones.
  • Experience in the IP Phone configuration.
  • Experience in dealing with projector & Data show
  • Excellent experience in printing service installation, configuration and troubleshooting
  • ITIL V3 certificate and experience
  • Experience in Microsoft systems
  • Experience in Network and Security
  • Qatari National

    Bachelor degree in Information Technology

    3 to 6 Years’ experience

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