Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job :
In this role you will be part of EMS (Enterprise Management System) Team. You will be working with a team of experts who helps QR IT to pro-actively monitor the IT systems and ensure the availability of business systems meets the SLO.
About You :
To be successful in this role you must have customer facing experience with good English written and verbal skills. You must handle multiple tasks at one time and work successfully as part of a team, while being under pressure.
You must work varied hours / days based on business needs with process oriented approach to address issues in hand. Hands on experience in managing windows or linux operating system servers would be an added advantage.
You must hold a Bachelor's Degree in Computer Sciences or equivalent qualification with minimum 3 years of relevant experience in technical support, preferably in an IT services industry.
We are looking for someone with good communication, problem solving skills and who can be flexible enough to work on shifts.
Having an IT industry certifications such as CCNA, MCSE & ITIL V3 Certification (Foundation course) will be an added advantage.
Usage knowledge of Microsoft SCOM, Microfocus Service manager & Microfocus Monitoring Suite is an added value