Engineer - Monitoring and Maintenance
منذ 3 يوم

Role Objective :

The monitoring and maintenance engineer will be responsible of real-time monitoring of streamline log collection and pipeline from various log sources.

He she will investigate issues related to log collection, parsing and data shipping to the log analysis platform.

Roles & Responsibilities :

Day to day monitoring of log collection service from the on-barded entities

Report to SOC Data Health and SOC Operations Manager and communicate in both verbal and written status reports

Ensure timely accurate monitoring and reporting of missing log data and communicate to internal and external team to restore the service

Assist On-boarded Entity to debug, troubleshoot and resolve log collection related issues.

Make recommendations to improve log monitoring services update the knowledge base

Monitor log collection from multiple sources including, Agents, live stream logs, traffic flows, etc

Visit on boarded entity to resolve log collection issues when necessary

Educational Qualification :

University degree in Computer Science / Information Technology from a recognized university

Primary Skills :

2 years in security Analytics

2 Elasticsearch experience

Secondary Skills : GIAC / GCIH


4 years in SOC Operations

Experience :

3 years’ experience in an analytical role of either network forensics analyst, Threat Analyst or security engineer / consultant

Good understanding of log collection and parsing frameworks

Evidence with commercial and open source Log collection and analytics tools

Good communication skills and Ability to interact with On-boarded Entity and SOC Data Health team members

Hands on experience in Elasticsearch ELK stack- Elasticsearch, Kibana , Beats and Logstash, REST API integration

Hands on experience with security integration like Windows AD, LDAP, and Kerberos with Elasticsearch environment

Good experience with Elasticsearch components

Good knowledge of common operating systems (e.g. Windows, Linux and Unix)

Good knowledge of Log and Data analytics solution elasticsearsh or similar

Good oral and written communication in English (with Arabic an advantage)

Working on a shift structure as part of a 24 / 7 / 365 service delivery environment

Behavioral Skills :

Decision making and risk management

Customer orientation

Team work and leadership

Professional development

Process excellence

Results orientation and execution excellence


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