Manager Process Transformation | Qatar Airways | Doha
Qatar Airways Group
Doha
منذ 13 ساعات
source : ExploreJobs

DohaAbout the RoleManager Process Transformation - Strategy and Transformation will be responsible for a Business Unit, a Global Process Owner, a Region and a Subsidiary in order to deliver specific Transformation.

This role will act as coach, a mentor, problem solver, change agent, and an expert in understanding and implementing change management and organizational dynamics.

Provide support to Leadership in delivering process improvement projects to achieve operational efficiency and transformational change with visible benefits that support QR strategic transformation, continuous improvement and End to End journeyKey responsibilities of the roleStrategic / OperationalLead and execute medium scale cross-functional Lean Programme with a primary focus on Business Unit and End to End processes.

Partner with Global Process Owner(s) / VPs to drive corporate imperatives of global End to End Process transformation and other initiatives.

Identify gaps in existing process capabilities and propose areas for improvement and develop road map / business plan for future business improvement.

Manage, lead and facilitate process design meetings in order to extract key business and technical procedures & process criteria.

Provide subject matter expertise and best of class industry practices related to business transformation; you will be required to advise from strategic framework development to the details of conducting technical workshops.

Ensure delivery of financial and no-financial tangible benefits to the companyTrain, coach and mentor Lean Yellow, Green and Black BeltsThis will include but not limited to developing and maximising the benefits of Transformation, adopting lean principles and project management whereever possible to enhance the capability of the designated business units.

Cooperate with IT and Digital department to facilitate the introduction innovation solutionsIdentify and deliver Robotic Process Automation (RPA) opportunities to support the Transformation StrategyStakeholder ManagementBuild strong relationship with key stakeholders to ensure cooperation and inputs in the overall business transformation or process re-engineering programme.

Partner with senior leadership across the designated portfolio to identify and analyse process improvement opportunities.

Management & LeadershipEstablish the department or teams objectives and priorities to align with and support business objectives.

Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.

Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.

Train and develop other employees, to ensure succession planning is in place

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