Essential Duties andResponsibilities :
Team building and coaching site teams to guidein the development and training of Property Managers,Administrative Assistants and Maintenance Staff including REAC,LIHTC, HUD, Rural Development regulations;
resident retentionpractices; reporting; and best industry practices for operatingprocedures such as rent collections, evictions, accounting,maintenance, and purchasing.
Review / prepare monthly property summaries including variancereports on income statements, vacancies, accounts receivable andsubmit them to CEO and lenders and / or investors as required.
Visit sites on a regular basis to mentor PropertyManagers and monitor ongoing issues at the properties.
Write and present status reports toleadership team and Board of Directors.
Direct staff in preparing for reviews byregulatory agencies, lenders and investors and attend inpreparation for these inspections.
Review responses to findings orcitations and ensure they are submitted to the agencies ontime.
Identify strengths andchallenges in each team in order to improve efficiency andeffectiveness and foster a professional culture of site officeswhere staff can accomplish goals and feel good about theircontributions.
Ensure that teamscomply with current applicable landlord-tenant law and fair housinglaw including reasonable accommodation procedures andpolicy.
Approval of market rentchanges, write-offs and reimbursements.
Review site budget estimates with theDirector of Finance and Asset Management and submit complete budgetto CEO for approval.
Collaboratewith the Director of Service Coordination to define and coordinateroles and responsibilities between RSCs and propertymanagers.
Hire, fire, train,prepare performance reviews of other employees.
Create, refine and implement operationalpolicies and procedures.
Work withsite staff to address resident complaints.
Create and monitor budget for the propertymanagement division.
Strong Communication Skills
Knowledge ofRelevant Landlord-Tenant Laws
Technical Property Know-How
Portraying Characteristics of a PropertyManager