Operations Coordinator
Child Development Center
Doha, Qatar
منذ 15 يوم
source : Forus

Job Description

Operations Coordinator works in the operations team to manage HR, Operations coordination and Documentation work for the company.

Duties & Responsibilities :

HR - Work with the Operations Manager to manage the recruitment process of the company.

  • Manage all the CV’s received by reviewing it with relevant Head of Departments. - Schedule interviews for the prospective candidates and should be involved in all stages of recruitment like pre-
  • offer, releasing offer letters,on boarding new team members. - Work with Operations department and perform document management for all HR related activities.

  • Managing Leave process in the company by tracking all the leave requests and updating the Leave sheet roster by coordinating with Finance department.
  • Procurement - Manage the procurement of necessary items for all therapists and operations team.

  • Review with the team members periodically to understand all their requirements.
  • Purchase all the relevant items for the team and coordinate with Finance team.
  • Identify the best vendors for procuring the relevant items needed by the team.
  • IT support- Track all the IT issues related to the team and provide first level support as needed.

  • Provide IT support for the team by coordinating with the IT vendor.
  • Coordinate with IT vendor to arrange visits to the center to fix IT related issues.
  • Operation team support- Work with PRO to track all the relevant RP / work permits for the staff are up to date.

  • Coordinate with Marketing team to manage trainings and other events in the company.
  • Coordinate with Transport team for pickup / drop off for the company staff.
  • MarketingManage events / workshops conducted at the center. Prepare flyers / brochures as needed for events.

    Support Marketing team for conducting events and workshop.

    Clinical Coordination / Reception handling (When needed to cover the Clinical Coordinators)- Initiating the on-boarding process of new clients at CDC after their initial consultation.

  • Filing of relevant information (medical and otherwise as provided) or document control purposes, as part of the on-boarding process.
  • Ensuring the scheduling system is updated with all required information, notes and contact details of new children.
  • Acting as a liaison between the parents of the child and assigned therapy teams / departments for non-clinical communication to support the clinical team.
  • This includes, but is not limited to : assistance with scheduling / rescheduling sessions, assistance with clinical filing as needed


  • Managing and handling of the client portfolio at CDC which includes ensuring data and information accuracy contained in the scheduling system.
  • Responsible for bookings, rescheduling and handling of the scheduling system software to ensure streamlining of service delivery to clients, whether due to staff cancellations or client cancellations.
  • General- Show a positive and supportive attitude toward CDC and its policies.

  • Accept and utilize feedback from staff and supervisor(s).
  • Communicate clearly and effectively with staff, particularly in performance evaluations.
  • Demonstrate tact, empathy and a professional approach to internal / external conflicts or disputes which may arise during the course of business.
  • Collaborative,team working and proactive attitude towards the development and implementation of best practices.
  • Behave respectfully and sensitively to cultural and religious norms and values at all times.
  • Communicate in a professional and respectful manner with parents,therapists and other team members.
  • Establish and maintain cooperative relationships within a multidisciplinary team.
  • Present oneself in a polished, professional demeanor at all times.
  • Skills and Qualifications

    Key Requirement and Skills :

  • Bachelor’s degree in Operations or HR or in any other related fields.- Good communication and written skills in English and Arabic.
  • Business Ethics and integrity in approach to work.
  • Job Details

  • Company Industry : Educational & Training Centers
  • Requirements : Employer (Private Sector)
  • Job Role : Administration
  • Employment Status : Full time
  • Employment Type : Employee
  • Number of Vacancies : 1
  • Preferred Candidate

  • Career Level : Mid Career
  • Years of Experience : Min : 2
  • Degree : Bachelor's degree
  • Company Profile

    Established in 2013, CDC provides a network of internationally qualified and licensed professionals who offer child-centered and evidence-

    based early detection and intervention for children with developmental delays.

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