Objectives : The Climbing Wall Instructor serves a vital role in our flagship store in Dubai. Supervising the daily activities at the climbing wall to provide a safe and friendly climbing environment for customers to enjoy the benefits of indoor rock climbing.
Main responsibilities :
Enforces all climbing wall policies and procedures
Inspects visually the equipment and facility during opening and closing of wall and report any problems immediately to Management
Completes regularly scheduled rope checks
Provides supervision of climbing wall participants to include belaying and spotting climbers
Handles all injuries, accidents, and emergency situations in accordance with policy
Provides assistance to climbers by : determining the eligibility of individuals to use the climbing wall, teaching / demonstrating proper use of climbing equipment (harnesses, belay devices, shows, etc.)
Maintaining accurate and current records of attendance, equipment inventory, and a list of those certified to belay, and accurately completes all forms and checklists.
Maintains an organized and neat work area
Checks daily with management and colleagues notes for duties and tasks
Other certifications obtained : Climbing Wall Instructor (CWI) certification Language Fluency : English fluency is essential for this role Knowledge, Skills & Abilities : -Knowledge of basic customer service techniques.
Knowledge of indoor rock climbing including climbing technique, belaying technique, routes and ratings systems, rock climbing safety equipment.
Ability to work at heights of up to 30 feet. Physical Requirements (With or Without Accommodations) : -Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, sitting, and working in high or precarious places.
Lifting and moving objects and equipment up to 50 lbs
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