No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives.
Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get?
The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-
Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas.
Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.2. JOB PURPOSE : To manage DHFC mall’s working capital debtors by managing all invoicing processes and procedures, managing debt collection activities and ensuring all credit issues are efficiently handled through coordinating with Finance department and operational teams.
Manage relationships and negotiations with customers in collaboration with Business representatives.3. JOB DIMENSIONS : Direct Reports : 5Total Reports : 5Financial Dimensions : Minimise losses, provisions and delays in payment.
Responsibility for overall invoicing and collection activity across the DHFC portfolio in an effort to reduce working capital cycle.
4. KEY ACCOUNTABILITIES : Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators.
NB-Focus on outcomes not tasksDescriptionPerformance Indicators Maintain and update the Credit Control Policy based on customers’ performance (risk level / receivables revenue / payment status) to ensure development of a healthy collections trend.
Identify, organize & implement credit practices, processes and procedures in order to enhance the effectiveness of credit control activities, particularly in relation to reporting automation and process improvements Monitor and identify customer credit risks and supervise implementation of appropriate action.
Reduction in working capital Increased efficiencies No. of transgressions Coordinate and manage all debt collection efforts to improve debtor days.
Responsible for overseeing determination of bad debt provision and write off recommendations. Conduct weekly debtor status meetings to ensure all outstanding issues continue to be progressed effectively Reduction in working capital Responsible for ensuring all invoices are prepared in a timely and accurate manner.
Invoicing risks or issues are identified with stakeholders to provide mutual resolution. Accurate, on-time reporting Reduction in working capital Proactively develop strategies to improve working capital, including communication methods, feedback regarding invoicing accuracy and developing specific account strategies.
Team engagement Reduction in working capital Develop reports and financial analysis as required for external and internal purposes Accurate, on-
time reporting Automated processes Develop and maintain effective working relationships with key internal and external stakeholders across various areas to resolve any and all issues relating to outstanding debt.
This includes regularly meeting with customers to resolve any payment issues. Team engagement Managing the performance of all team members by proactively analysing performance levels, and implementing and being accountable for appropriate development, improvement and change solutions as required.
Team engagement Increased efficiencies5. JOB CONTEXT : Define organizational policy and other factors that have a critical impact on the jobCredit Control PolicyGroup Bad Debt Provision PolicyKnowledge of Qatar Legal System6.
QUALIFICATIONS, EXPERIENCE, & SKILLS : Minimum Qualifications and Knowledge : Minimum Bachelor degree with accounting and business, commerce or related discipline Qualified Credit Manager (7 to 10 years' on the job experience) with proven experience in leading and managing revenue / collection department, receivables ledger and collection function as well as driving it forward strategically in a commercial organization.
must be assertive; able to deal with stakeholders at all levels Ability to develop strong relationships Ability to work under pressureBehavioural Competencies : Manage through hands on approach Effective leadership, delegation and prioritisation skills, with ability to manage others Excellent communication (fluent English) and interpersonal skills are essential Ability to drive continuous improvement adopting best practice Strong analytical and problem solving skills Training & CoachingWe’re here to provide excellent service but a little help from you can ensure a five-
star candidate experience from start to finish.Before you click apply : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-
crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities.
We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process.
We make every effort to review and respond to every application.