Manages and monitors allinstalled systems and infrastructure for the organization to be inline with company guidelines or SOP (standard operatingprocedure).
Defines customers’ needsand functionality in a service development cycle.
Assists in the coordination of various teams testing andevaluating for the development of design and its implementation ofthe best output.
Installs, configures, andtests operating systems, application software, and systemmanagement tools.
Ensures the highest level ofsystems and infrastructure availability.
Implements warranty and support activities.
Evaluates the existing systems and provides the technicaldirection to IT support staff.
Plans andimplements system automation as required for betterefficiency.
Oversees the development ofcustomized software and hardware requirement.
Collaborates with other professionals to ensure highquality deliverables within organization guidelines, policies, andprocedures.
Deals with work process,optimization methods, and risk management tools in the givenprojects for the successful accomplishments according to therequirements of the stakeholders.