Steward
Wyndham Hotels & Resorts
Doha, QA
منذ 4 يوم

Job Summary

The Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation.

  • He / she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas;
  • specifically for cleaning all equipment, utensils, and the physical work area. He / she is also responsible for assisting with proper food storage and rotation.

    Education & Experience

  • High School diploma or equivalent and / or experience in a hotel or a related field preferred.
  • Physical Requirements

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift
  • Ability to withstand temperature variations both hot and cold.
  • General Requirements

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.
  • Fundamental Requirements

  • Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
  • Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
  • Maintain clean and sanitary environment with knowledge of proper handling, storage, and sanitation.
  • Be able to properly use chemicals to sanitize and know the MSDS information of each.
  • Service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor.
  • Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
  • Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
  • Knowledge of proper safe handling techniques for all chemicals used.
  • Empty garbage from the Food and Beverage areas into the hotel dumpster.
  • Know the location and operation of all fire extinguishing equipment.
  • Practice safe work habits at all times to avoid possible injury to self or other employees.
  • Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
  • Follow all sanitation standards.
  • Assist in the set up and breakdown of the restaurant buffet as required.
  • Assist Banquets by supplying china, glass, and silver as required by business demand.
  • Breakdown and store necessary equipment as needed.
  • Report any maintenance needed on equipment.
  • Change the water on the dishwashing machine.
  • Wash, rinse, sanitize, sort, and store all pots, glasses, china, silver, and flatware.
  • Clean and organize all designated areas to include sweeping, mopping and washing floors.
  • Be able to support any position in the Kitchen that is in need of help.
  • Be able to operate and maintain cleanliness of all kitchen equipment.
  • Maintain a Clean As You Go policy.
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