Applications Analyst (Technical)

Job Posting Date : 18-May-2022

Work Location : Doha, QA

Job Purpose

Support business functions and provide detailed IT technical expertise to maintain applications support environment and resolve day to day issues.

Job Context & Major Challenge(s)

Broad range of complex technical and / or professional work activities and timely and efficient completion of complex, non-routine work.

Timely resolution of any issues and ensuring operational and project KPIs are met.

Key Job Accountabilities - I

Investigate operational issues, problems and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution.

Responds to requests for support by means of modifications to system parameters, work-arounds, reconfiguring systems, training users or escalating to systems development staff or software suppliers.

Monitors progress of requests for support and ensures users and other stakeholders are kept informed. Takes corrective action to avoid or minimise delays.

Produces logical software designs showing for example : processes, objects, data flows, inputs, stored data and outputs.

Performs tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies.

Key Job Accountabilities - II

Develops, interprets and executes test plans to verify correct operation of completed software.

Defines, documents and executes small-scale projects (or sub-projects) actively participating in all phases of the project.

Identifies, assesses and manages risks and issues which might impact on the success of the project.

Participates in meetings with stakeholders and assists in presenting issues and solutions.

Ensure compliance with information security policies, procedures, and standards.

Ensures all work is carried out and documented in accordance with required standards, policies and procedures.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Information Systems or other relevant discipline

Knowledge and / or Experience

6 years of IT experience (ideally within Oil & Gas industry)

Competent knowledge in core skill applications, tools, and techniques

Conversant with relevant IT national and international standards

Demonstrated experience in project management

Demonstrated experience in IT support environment