For a French Caf and Pastry retail shop we are looking for a sales associate waiter to join our team Sales duties Be perfectly familiar with all the products and know how to promote their qualities and characteristics to customers Follow the company dress code and have impeccable grooming at all time Welcome customers and offer a level of service consistent with the luxury positioning of the house Establish a genuine relationship with customers and recommend the most adapted products to their preferences Secure customer loyalty through personalized service Keep track of customer database their profile and preferences Ensure that products and packaging materials are properly stored and organized Ensure that the shop is well presented and maintained with special attention to product display Propose solutions to improve sales and customer services Keep track of products availability in stock and their shelflife Assist in shop management and stock replenishment Service duties Present and explain the food beverage menu and answer any questions Sell F B by explaining differences in product origins and preparation methods Prepare and sell coffee drinks by following prescribed recipes and preparation techniques