This position requires an experienced andenthusiastic individual who will supervise the design,implementation and monitoring of CNA-Q’s network andtelecommunications infrastructure services to meet businessrequirements and, functional and technical specifications.
Thecandidate will also, oversee the maintenance, operations, andcontinuous improvement of the network, telecom and Audio Visual(AV) hardware software at CNA-Q, and to ensure continuedavailability of services and equipment.
Candidates should have an outstanding record of experienceworking in Network & Telecommunications, preferably in asupervisory or senior level role, and possess the qualificationsnecessary to be successful in the role of Network and TelecomSupervisor.
The candidate will plan, design and analyze networkupgrades and expansions to fulfil business needs in collaborationwith Network and telecom Engineer and AV Engineer.
Candidates will oversee the support and maintenance ofLANs, WANs, network segments, telephone / VoIP services,connectivity, internet and intranet systems, and to maintainCNA-Q’s network functionality.
S / he will also, overseethe assembly, configuration, and maintenance of wiring closets,cabling, consoles, firewalls, switches, routers and other hardware,and to support CNA-Q’s technicalinfrastructure.
Candidates will evaluate,propose and manage network and telecom system changes and upgrades,protect access to network drives, file servers and PeopleSoftfunctionality, and monitor technical support for all Collegeaudio-visual (AV) and visual-conferencing (VC) equipment, to ensureproper operation and maintenance.
Candidateswill ensure coordination with the relevant stakeholders, gatherinformation required to diagnose network and AV related problems,and ensure these problems are solved in a timely and efficientmanner.
S / he will oversee the maintenance of the network to ensurecontinuous reliability and availability of services, communicatecollege-wide service interruptions and issues with the ITOperations Section Head on a regular basis, and review purchasingorders for service support tools and equipment.
Furthermore, candidates will ensure that regular statusreports are completed and communicated to meet the planning needsof the IT Department.
The Network and TelecomSupervisor will provide professional development support andperform periodic performance reviews for direct subordinates tocontribute to the development of employees and must have excellentorganizational, leadership, decision-making, delegation andcommunications skills as well as the ability to act as a mentor toteam members.