Assistant Lobby Lounge Manager
AccorHotels
Doha
منذ 6 يوم
source : HireeJobsGulf

KEY DELIVERABLES AND RESPONSABILITIES Ensure correct grooming standards are followed at all times Responsible for the smooth operation of the outlet Responsible of the Care Programme at all times Follow up on all financials LQA Forbes and TrustYou targets and cascade it down to the team Is aware of the daily monthly and yearly financial targets Actively contributes towards the achievement of financial targets All issues and negative guest feedback need to be properly reported on Glitch system Following up on opening and closing checklists Maintains the HACCP FIFO standards as required by the regional governing body Handle financial procedures according to guidelines set by the finance department Responsible for linking all facets of service cuisine and entertainment Assume the responsibility of daily operations Handles security incidents guest complaints with confidence and in a professional manner and report it in timely manner to the Director of Food and Beverage Conducts daily briefings for all staff prior to commencement of each shift or assign it to the outlet Assistant Manager during the Lounge Manager absence Ensure all appropriate equipment is on hand for each service period In charge of training grooming and selection of casual labour if needed Should be creative confident and prepared to think outside of the box Following the personal development plan set by the corporate office Following teams personal development and assign KPIs in accordance with Hotel Departmental goals Ensure the operational inventory is always accounted for and in immaculate condition Ensure the outlet maintenance is ensured at all time Create opportunities for upselling products establish sales goals and selling strategies Develop the restaurant team to strive for excellence Creates an efficient rostering system Inspires heartists to create a flow of new and improved ideas Follow Hotel Evacuation Policy in case of an Emergency Ensure awareness and delivers the optimum levels of service and guest satisfaction Establish and maintain effective communication across all divisions Lead by example through a passionate hands on approach Assist with collecting information for the monthly P L review Planning and coordinate menus with the outlet Chef Ensure teams food and beverage knowledge at all time Carry out other duties as and when requested by the Director of Food and Beverage Organising marketing activities and promotional events in cooperation with the marketing department and F B Office Preparing reports at the end of the operations including guests comments sales report general feedbacks Responsible of the team recruitment in cooperation with the HR department Develop a strategy of handling special guests re quests and VIPs TALENT CULTURE The hotel reserves the right to revise all job descriptions from time to time as business needs demand Other duties may be assigned as and when necessary The abovementioned job description attempts to outline key aspects of the role however does not limit its right to assign other duties to an employee in this position This job description does not constitute a written or implied contract of employment

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