Implement scalable processes andsolutions for content creation, management and governance thatsupport the overall digital vision.
Adoptcontent creation strategies to improve the customer experience andincrease customer loyalty and retention.
Manage the day-to-day project planning / assignmentoperations of the Content team. Supervises daily content supportrequests and operations and ensures compliance with policies,standards and procedures
Collaborate with theDesign teams and other stakeholders to plan and develop sitecontent, style and layout. Proof-read, edit and approve websitecontent before publishing to ensure consistency with the brand toneof voice.
Monitor and provide direction to theCopy writers to ensure high quality output anddeliverables.
Optimize web pages and contentaccording to SEO best practices.