Receives and screens visitors and telephone calls, takes messages, schedules appointments for professional(s) and / or management staff and provides information to callers requiring knowledge of company’s operations, and the interpretation and application of policies and procedures as required.
Ability to follow, applies, interpret and explain instructions and / or guidelines.
Sorts, opens, and distributes incoming mail to staff; associates incoming correspondence with files or related materials needed for meetings, correspondence, and reports.
Determines needs and orders office supplies, equipment, repair and maintenance services through agency channels.
Updates the Customer Data Base and produces reports from same
Maintains the library collection as required.
Maintains and re-supplies the stationery inventory as required.
Broadcasts and communicates to the staff of QSA general information.
Assists in customer presentations and events.
Include reference to deal with suppliers and arrange favourable terms and conditions