Restaurant Assistant Manager
L'ETO Caffe Qatar
منذ 6 يوم
source : ExploreJobs

Posting Date Sep 08, 2020Job Number 20051863Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton, Doha, P.O.

Box 23400, Doha, Qatar, Qatar VIEW ON MAPBrand The Ritz-CarltonSchedule Full-timeRelocation? NoPosition Type ManagementStart Your Journey With UsAt more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over.

We invite you to explore The Ritz-Carlton.JOB SUMMARYPosition responsible for assigned food and beverage / culinary operations.

  • Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED;
  • 3 years experience in the food and beverage, culinary, or related professional area.OR2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major;
  • 1 year experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Food and Beverage OperationsCreates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

    Provides excellent customer service to all employees.Responds quickly and proactively to employee's concerns.Uses coaching skills throughout the property.

    Demonstrates self confidence, energy and enthusiasm.Motivates and encourages staff to solve guest and employee related concerns.

    Ensuring Exceptional Customer ServiceProvides excellent customer service.Responds quickly and proactively to guest's concerns.

    Understands the brand's service culture.Sets service expectations for all guests internally and externally.Takes ownership of a guest complaint / problem until it is resolved or it has been addressed by the appropriate manager or employee.

    Follows up to ensure complaints have been addressed to the guest's satisfaction.Develops a relationship with all guests to build repeated clientele internally and externally.

    Additional Responsibilities as AssignedComplies with all corporate accounting procedures.Assists GM as needed with annual Quality audit.

    The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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