Be responsible for the Enterprise Service design in the HLD and LLD phases. Will coordinate the design process with all involved parties, internal and external.
As a result of the design work, will provide a SOW, HLD / LLD, BoQ with costs and a project schedule for the E2E solution.
Then obtain the approval from Networks, IS and Operations. The E2E Solution Architect Enterprise will also engage with EBU (Enterprise Business Unit) to support the pre-sales activities and will be the focal point between EBU and Technology for design related questions.
Will also support and coordinate the creation of new standard services for Enterprise customers.
Support budget planning for Enterprise projects and ensuring efficient use of company’s CAPEX, direct costs & OPEX budget.
Support in offer negotiations
Business Responsibility (customers / staff etc) :
Design efficient solutions which fulfils the customer requirements and the Vodafone guidelines
Achieve set Enterprise Customer NPS target
Coordination of the design process with all involved parties, internal and external
Review and validate all Enterprise Service related planning, design and optimization proposals from Outsourced partner in light of customer requirements, network quality & cost efficiency.
Consolidation and completion of the E2E design of the Enterprise Service and obtain the approval from Networks, IS and Operations
Provide the SOW, HLD / LLD, BoQ with costs and a project schedule for the E2E solution
Support the company budget cycle process
Support and coordinate new design standards which are required to provide Enterprise customer services
Support and coordinate the creation of new standard services for Enterprise customers
Identifies innovation opportunities in the relevant area and solutions to address this to the relevant area within Technology
Contribute to identify and implement solutions improving performance, quality and efficiency and enabling cost base reduction
Support pre-sales activities as a focal point between EBU, Technology and 3rd parties.
Engage with local cross functional teams capturing the customer requirements and driving the definition of the deliverables in the specific area