The Lodging General Manager (LGM) is responsible for the management, administration, technical and professional direction of the Lodging business operation in accordance with Air Force Standards.
The Lodging activity includes Lodging Services, Front Desk Operations, Housekeeping, Maintenance, and Linen Exchange departments that are either local or geographically separated on base and have a large, diverse staff.
Each department consists of multiple desks that are full-time or near full-time operations. Maintenance services include repair and maintenance of fitness equipment, washer & dryers, cooling / refrigeration units, small appliances, bicycles / bicycle racks and arcade games.
The LGM exercises managerial authority to set long-range plans, goals, and objectives that integrate higher headquarters policies with local installation and squadron needs.
The LGM reports to the Site Manager and may supervise the following position(s) : Lead Maintenance Technician, Housekeeping Manager, Lead Lodging Specialist, Front Desk Operations Clerk(s), MWR Specialist(s), Maintenance Technician(s) and Linen Exchange Clerk(s).
1. Responsible for the management, execution, and personnel supervision of Lodging, Maintenance, Housekeeping, and Linen Exchange departments according to the performance work statement.
2. Responsible for communicating and upholding company standards, leading by example, working as a team and providing clean, safe, friendly and efficient facilities.
3. Prepares reports, enforces safety and performance standards. 4. Repair work on fitness equipment, bicycles, bicycle racks, popcorn machines, arcade machines, microwaves, refrigerators, washer and dryers and open face coolers, etc.
5. Responsible for the maintenance and condition of all equipment and facilities. Ensure life expectancies for equipment items are documented in detail (5-year plan) and plan for replacements well before equipment is exhausted to minimize interruption of service.
6. Shall be responsible for newspaper delivery in accordance with the performance work statement. 7. Shall establish and maintain appropriate inventory levels and prepare necessary documentation for purchase requests.
8. Shall answer customer feedback in various forms and address comments in a timely, professional manner. 9. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.
10. Responsible for following and maintaining a comprehensive, flexible, and properly documented training program. 11. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.
g., to include government facilities, equipment and tools). 12. Shall perform as supplemental personnel as needed for all Installation Service functional areas.
13. Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. 14. Performs other duties as assigned.
MATERIAL & EQUIPMENT DIRECTLY USED : This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
may be required to push, pull and lift heavy equipment. Use of portable radios or cell phones to maintain contact and accountability of work activities.
WORKING ENVIRONMENT : Work will be indoors and outdoors. Exposure to cold, dust, noise, and chemicals may occur. Overtime and shift work may be required depending on contractual needs.
Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.
Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U.
S. interests. 100% Overseas Assignment. PHYSICAL ACTIVITIES : Physical requirements may include lifting up to 35lbs, team lifting 50lbs, climbing, extended sitting, and standing, stooping, stretching or bending.
Qualifications MINIMUM QUALIFICATIONS : Education / Certifications : One-year related experience may be substituted for one year of education, if degree is required.
Must have a High school diploma or equivalent and two-year vocational school certificate in maintenance technologies, military training or equivalent.
Associate’s or bachelor’s degree in Management or Hospitality, preferred. Must be a U.S. Citizen with a current, valid U.
S. Passport and U. S. Driver’s License. Must have capability of obtaining an Air Force flight line driver’s license and capable of driving a manual transmission, CDLA and Forklift driving experience, preferred.
Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment. Must be able to read, write, speak and understand English fluently.
Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.
Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training.
Training includes the successful fit testing of DoD provided protective gear.