Manages restaurant kitchen shiftoperations and ensures compliance with all Food & Beveragepolicies, standards and procedures.
Estimatesdaily production needs on a weekly basis and communicatesproduction needs to restaurant kitchen personnel daily.
Assists Executive Chef with all restaurant kitchenoperations and preparation.
Prepares and cooksfoods of all types, either on a regular basis or for special guestsor functions.
Develops, designs, or createsnew applications, ideas, relationships, systems, or products,including artistic contributions.
Assists indetermining how food should be presented and creates decorativefood displays.
Maintains purchasing, receivingand food storage standards.
Ensures compliancewith food handling and sanitation standards.
Performs all duties of restaurant kitchen managers andemployees as necessary.
Recognizes superiorquality products, presentations and flavor.
Ensures compliance with all applicable laws andregulations.
Follows proper handling and righttemperature of all food products.
Operates andmaintains all department equipment and reportsmalfunctions.
Checks the quality of raw andcooked food products to ensure that standards are met.
Leading Restaurant Operations
Supervises and coordinates activities of cooks andworkers engaged in food preparation.
Leadsshifts while personally preparing food items and executing requestsbased on required specifications.
Utilizesinterpersonal and communication skills to lead, influence, andencourage others; advocates sound financial / business decisionmaking;
demonstrates honesty / integrity; leads byexample.
Encourages and builds mutual trust,respect, and cooperation among team members.
Serves as a role model to demonstrate appropriatebehaviors.
Maintains the productivity level ofemployees.
Ensures employees understandexpectations and parameters.
Establishes andmaintains open, collaborative relationships with employees andensures employees do the same within the team.
Ensures property policies are administered fairly andconsistently.
Communicates performanceexpectations in accordance with job descriptions for eachposition.
Recognizes success performance andproduces desired results.
Ensuring ExceptionalCustomer Service
Provides services that areabove and beyond for customer satisfaction andretention.
Manages day-to-day operations,ensuring the quality, standards and meeting the expectations of thecustomers on a daily basis.
Sets a positiveexample for guest relations.
Empowersemployees to provide excellent customer service.
Interacts with guests to obtain feedback on productquality and service levels.
Handles guestproblems and complaints.
Achieves and exceeds goals includingperformance goals, budget goals, team goals, etc.
Develops specific goals and plans to prioritize,organize, and accomplish your work.
Schedulesemployees to meet business demands and tracks employee time andattendance.
Trains employees in safetyprocedures.
Managing and Conducting HumanResource Activities
Identifies thedevelopmental needs of others and coaching, mentoring, or otherwisehelping others to improve their knowledge or skills.
Improves service by communicating and assistingindividuals to understand guest needs, providing guidance,feedback, and individual coaching when needed.
Participates in the employee performance appraisalprocess, providing feedback as needed.
Bringsissues to the attention of the department manager and HumanResources as necessary.
Provides information tosupervisors, co-workers, and subordinates by telephone, in writtenform, e-mail, or in person.
Analyzesinformation and evaluating results to choose the best solution andsolve problems.
Attends and participates inall pertinent meetings.
Marriott Internationalis an equal opportunity employer committed to hiring a diverseworkforce and sustaining an inclusive culture.
MarriottInternational does not discriminate on the basis of disability,veteran status or any other basis protected under federal, state orlocal laws.