Administration Officer l Qatar Airways l Doha
Qatar Airways
Middle East, Qatar, Doha
منذ 7 يوم

About Your Job :

In this role, you will provide a range of administrative, logistical and organisational support to the Senior Vice President Fight Operations (SVP FO) as well as the whole team.

Manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines, including but not limited to proposals, manpower movements (SRFs / interviews / SMAs), leaves / duty travel requests, ticket rebate requests, agency-

related queries / proposals.

To effectively support the preparation of reports and handles special projects related to the activities of the department.

Specific accountabilities include :

  • Manage and co-ordinate internal and external communications including handling all calls to SVP FO office in efficient and professional manner.
  • To independently manage correspondence both with internal and external parties, based on guidelines, and outlines set by the Senior Vice President Flight Operations.

  • To act as first point of contact for incoming queries from external and internal stakeholders. To record, filter, disseminate and communicate all incoming and outgoing matters to SVP FO taking follow-
  • up action where appropriate.

  • To act as the link between various departments and other related QR departments as well as external stakeholders.
  • To provide administrative support to the SVP FO including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute-
  • taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.

  • Responsible for generating business documentation, including but not limited to report writing, presentation creation and spread sheet preparation and distribution.
  • Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.
  • To assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety.
  • To make travel and hotel accommodation arrangements in line with agreed guidelines and procedures.
  • Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-
  • ups, task coordination.

  • Plan, organise and prioritise tasks in order to meet deadlines, as well as work with minimal supervision and attend meetings where required to record minutes, manage administration, assist with reports.
  • To maintain the highest standard of professional conduct at all times with clients and colleagues.
  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
  • Perform other department duties related to his / her position as directed by the Head of the Department

  • Establish the department or teams objectives and priorities to align with and support business objectives.
  • Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
  • Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
  • Take responsibility for own ongoing personal development and growth of expertise.
  • Keep abreast with any market trends and developments
  • Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
  • Train Qatari staff in various duties as per business requirementsEnsure that any personal data obtained and processed is treated in accordance with data protection principles followed by the Group, as well as applicable Group policies and Procedures on data protection and information security.
  • Consult the Group’s Data Protection Officer (DPO) office prior to making decisions on the processing, storage, retention and deletion of professional data with regards to responding to Subject Access Requests (SARs), conducting Data Protection Impact Assessment (DPIAs) and identifying any personal data breach, if there is no policy or procedure that provides adequate guidance.
  • To act as a channel of communication between the QR Data Protection Officer (DPO) and the business acting as the primary POC for any questions (external / internal) regarding the General Data Protection Regulation (GDPR) and any other local applicable data privacy regulations in their business area / location.

  • Be responsible for the maintenance and management of an Article 30 Register (PII Register) for their jurisdiction, identifying risks and issues within their business area / location.
  • About You :

    To be effective in this role, you will need a relevant College or University qualification to a min Bachelor’s level or equivalent and have at least four years of relevant experience A minimum of 2 years practical experience in a fast-

    moving, multi-task environment.

    Essential skills :

  • Excellent relationship and networking skills.
  • Proven commercial skills and business acumen.
  • Ability to develop a good network within QR.
  • Strong decision making and problem solving skills.
  • Excellent planning and time management.
  • Highly computer literate in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
  • Ability to work independently, as well as part of a team.
  • An eye for detail, including when under pressure.
  • Ability to self-organise, manage time, prioritise work and meet deadlines.
  • Strong inter-personal and verbal communication skills.
  • Teamwork and relationship building.
  • Communication and Influencing.
  • Proactive and strategic planner.
  • Solution focused.
  • Exhibits Integrity and honesty with the ability to gain the confidence and respect of others.
  • Calmness under pressure.
  • Committed, enthusiastic and motivated.
  • Willingness and desire to entertain new ideas and seize opportunities.
  • Willingness to accept and encourage constructive challenges.
  • To be effective in this role, you will need a relevant College or University qualification to a min Bachelor’s level or equivalent and have at least four years of relevant experience supporting a Senior-

    Level Manager within a Commercial environment. You will need strong interpersonal skills, sound prioritization and time management capability and the ability to work effectively independently and as part of a team.

    This role requires strong English language communication skills (written and spoken), proficiency with MS Office (Word, Excel, Outlook), a good eye for detail and ability to work well under pressure.

    To be effective in this role, you will need a relevant College or University qualification to a min Bachelor’s level or equivalent and have at least four years of relevant experience supporting a Senior-

    Level Manager within a Commercial environment. You will need strong interpersonal skills, sound prioritization and time management capability and the ability to work effectively independently and as part of a team.

    This role requires strong English language communication skills (written and spoken), proficiency with MS Office (Word, Excel, Outlook), a good eye for detail and ability to work well under pressure.

    To be effective in this role, you will need a relevant College or University qualification to a min Bachelor’s level or equivalent and have at least four years of relevant experience supporting a Senior-

    Level Manager within a Commercial environment. You will need strong interpersonal skills, sound prioritization and time management capability and the ability to work effectively independently and as part of a team.

    This role requires strong English language communication skills (written and spoken), proficiency with MS Office (Word, Excel, Outlook), a good eye for detail and ability to work well under pressure.

    To be effective in this role, you will need a relevant College or University qualification to a min Bachelor’s level or equivalent and have at least four years of relevant experience supporting a Senior-

    Level Manager within a Commercial environment. You will need strong interpersonal skills, sound prioritization and time management capability and the ability to work effectively independently and as part of a team.

    This role requires strong English language communication skills (written and spoken), proficiency with MS Office (Word, Excel, Outlook), a good eye for detail and ability to work well under pressure.

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