DohaVINIRMA Consulting Pvt. Ltd . is a 360 Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.
VINIRMA Consulting is currently looking for Analyst - IT Governance & Contract Management for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following terms and conditions.
COMPETENCIES, KNOWLEDGE AND EXPERIENCEEducational Qualifications : University graduate with a degree in Computer Science or businessExperience5 years relevant experience in IT Governance, Risk and Compliance (GRC) or worked in an IT Global standards implemented environmentTechnical CompetenciesCore SkillsAbility to learn new technologies and assimilate new information quicklyProject Management expertiseAbility to maintain confidentiality with sensitive customer and internal informationMust have good knowledge and experience on the IT Global standards and best practices-
ISO 27000, ISO 20000, ITIL, COBIT etc.Must possess excellent coordination skillsMust have good presentation and analytical skillsAbility to work as a team having members from different nationalities and with different cultural backgroundsAbility to inspire confidence in user representatives.
Excellent written and verbal communication skills (English).Ability to work under pressureIndustry KnowledgeMust have good knowledge and experience on the IT Global standards and best practices-
ISO 27000, ISO 20000, ITIL, COBIT etc.Must possess excellent coordination skillsKnowledge of Banking Applications and Technology requirementsKnowledge of Banking Industry fundamentalsRegulatory ComplianceExpertise in IT-
related compliance (including IT security and risk) in the Banking and Financial SectorFundamentals of general compliance in the Banking and Financial SectorCertificationsITIL, COBIT, ISO 20K, ISO 27K, PMP or Prince 2 Certified preferredBehavioral Competencies : LeadershipStrategic thinking -
Ability to understand wide implications to the business including challenges and opportunities and translate them into an actionable visionManaging and developing performance -
Setting developmental goals for oneself and others that will contribute to the overall success of the business by providing opportunities and constructive feedback to enhance skills during the course of their development.
Decision making - The ability to make evidence-based choices with an full understanding of the risks involved and being accountable for the resultsDelivering ResultsPlanning and organizing -
Think ahead, priorities tasks, manage timelines, identify risk and develop structure and approach to deliver quality work on timeProblem solving -
Ability to provide creative, workable and timely by analysing and interpreting situations from a range of perspectives and innovating new ideas and ways to work together.
Conducting research - Gathering information, opinion and data from various sources that can be used for drawing conclusions.
Performing analysis - Analysing of information, opinion and data collected from various sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.
Operational ContextUsing resources responsibly - Taking personal responsibility in the use and managing of resources effectively, efficiently and sustainablyResponding to pressure -
Being adaptive and flexible in sustaining performance in times of situation change, workload increase, change in priorities or rise of tensionWorking in a changing environment -
Understanding organisational dynamics, culture and change across and beyond to be able to navigate carefully and sensitively.
Organisational SuccessCommitment to quality - Commitment to provide quality service to both internal and external members and meet their requirements and specificationsCustomer orientation and focus -
Ensuring the delivery of valued services by anticipating the needs of customers with a focus of managing relationshipsContinuous learning -
Taking responsibility for managing the performance of self and strives for personal and team developmentWorking with othersManaging relationships -
Developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Respect for others - Consulting and / or listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.
Communicating and influencing - Ability to present information and arguments clearly and convincingly so that others see bank as credible and articulate, and engage with bankDetailed Roles and Responsibilities : Assist the Section Head Service Desk and Operations in defining and implementing the operational roadmap for the section.
Ensure alignment of the team’s tasks, objective and activities with the goals and objectives of Support Desk and OperationsOPERATIONALReview & Update the ITSM and ISMS Policies and Procedures in coordination with IT Teams and CISOEnsure Policy communication & Orient the teams on process compliancePrepare Service and Process Improvement Plans in coordination with IT TeamsMaintain up-
to-date documents and forms for IT (Policy, Process documents, SOPs, Forms)Review & Update Service Level Agreement, Operating Level Agreements and the IT Service CatalogueReview IT Contracts to ensure adherence to the Supplier Management process and provide feedback to the Project Manager and CIOObtain Risk Treatment Plans from IT Teams on the identified Risks and track for closureConduct Management review Meeting (MRM) on IT Service performance and present to the IT Management Team.
Minute the meeting for follow up on action items agreedConduct Internal Compliance Audit in line with ITSM- ISO 20000 / Special reviews of various IT SystemsPrepare & analyze Gap Report on the IT process against IT standards, frameworks & Practices.
Manage all Internal and External Audits and streamline the whole process. coordinate for sessions with IT Teams and Audit and provide all the required documentations and evidencesPrepare Management Responses to Audits in coordination with IT teamsConduct Vendor Performance Evaluation bi-
annuallyPrepare the Audit MIS, update it periodically based on NC stats and report to IT management periodicallyAssist the IT GRC Manager in the Project related documentations and coordination as per the Project Management processPrepare statistics and presentations related to IT Service Management and GRC as and when required by IT ManagementCoordinate with IT teams for all IT GRC related activitiesPEOPLE MANAGEMENTIT Governance specialistTerms and conditionsJoining time frame : 2 weeks (maximum 1 month)