Guest Services Agent (Arabic Speaker)
Mandarin Oriental Hotel Group
منذ 3 يوم
source : ExploreJobs

Job no : 508876Employment type Full timeProperty / Office : Mandarin Oriental, DohaLocation : Doha, QatarDepartment : Non-Management (Entry), Front OfficeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm.

Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, DohaMandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design.

Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

  • Main ResponsibilitiesGreet, check in, and escort guests promptly to their roomsAddress special guest preferences recorded in guest history profilesProvide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experienceArrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleaguesCommunicate clearly with the Night Duty Manager and Accounting DepartmentEstablish a good working knowledge of the Hotel outlets and productsPrint and drop cash out, adjustment slips, paid out voucher, and bank count reportsCheck cash float at the beginning and end of each shift to ensure at all times that amounts are correctRequirementsMinimum 2 year of experience working in a 5-star hotel environmentA minimum of 1 years of Front Office experiencePrevious experience working in the Middle East Region is an advantageAbility to understand guest needs and expectations and to deliver superior customer servicePerform job with attention to details and the ability to organize and handle multiple tasks effectivelyClear communication;
  • effective verbal and written communication skills in English and ArabicIf you are interested in joining our team apply today!Advertised : 07 Sep 2020 Arab Standard TimeApplications close :

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