Attend promptly and greet with a smile
Ask Question and record customer requests without delay
Collect accurate symptoms of complaints from thecustomer for quick resolutions at workshop.
Empathise and clarify customer requests.
Ensure adequatenumber of Repair Order as per the business flow.
Ensure proper explanation of the content of work indetail
Check workshop situation andpromise delivery time.
Ensure providingproper cost estimate and delivery time toCustomer.
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