DohaPosting Date Sep 28, 2019Job Number 19136370Job Category Event ManagementLocation The Ritz-Carlton, Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAPBrand The Ritz-
CarltonSchedule Full-timeRelocation? NoPosition Type ManagementStart Your Journey With UsAt more than 80 award-winning properties worldwide, The Ritz-
Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over.
We invite you to explore The Ritz-Carlton.JOB SUMMARYDirects and motivates team while personally assisting in the physical set up of the function rooms (e.
g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service.
Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.
CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the event management or related professional area.
no work experience required.JOB SPECIFIC TASKSParticipating in and Leading Catering TeamsDemonstrates self confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.
Supporting the Management of Catering OperationsInteracts with other catering employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.Creates written and verbal presentations effectively.Ensuring Exceptional Customer ServiceCommunicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.Supporting and Coordinating with the Sales and Marketing FunctionQualifies business and tracks leads.
Solicits and books meetings, conferences and catered corporate and social events.Finalizes and upsells catering arrangements for group / convention business.
Negotiates and markets to drive sales and create profits.Identifies customer needs and all sales opportunities which ensure successful catering events.
Conducting Human Resources ActivitiesProvides constructive coaching and counseling to employees.Supports the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.Manages group or interpersonal conflict situations effectively.Develops and manages hourly employees.
Adheres to EEO and AA policies.The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.