Receptionist - Doha Sales
Qatar Airways
Middle East, Qatar, Doha
منذ 7 يوم

About Your Job :

Reporting to the Ticketing Officer, you will be the face and voice of the department. As the Receptionist you will act in a professional manner adhering to the highest level of customer service standards by greeting customers when they enter QR Ticketing Head Office and guide them properly for their various business requirements.

You will be responsible for answering phones, composing documents and letters, and perform other administrative tasks around the office as directed.

Accountabilities :

  • Greeting visitors, handling incoming calls and performing general administrative duties as well as assisting passengers with their special requests such as unaccompanied minors, medical cases, visa or arrival etc.
  • by giving them respective forms and assist them in completing them.

  • Assist other administrative staff overflow work including word processing data entry and internet research tasks.
  • Arrange display materials such as in flight magazines, privilege club forms, in the ticketing sales office.
  • Filing and updating records such as the passengers' visa copies, bookings.
  • Perform other duties as requested by management.
  • About You :

    You will need a High School qualification and a minimum of 2 years of job-related experience. You need to be a well-presented, stress tolerant, customer-

    focused individual who has exceptional written and spoken English communication (Arabic language an advantage).

    Excellent organization skills and knowledge of MS Word, Excel and Power Point is required. Any knowledge of Basic Fares and Ticketing with IATA passenger prorating will be highly regarded.

    Accountabilities include :

  • Greeting visitors, handling incoming calls and performing general administrative duties and assisting administrative staff with word processing data entry and internet research tasks
  • Arrange display material such as in flight magazines, privilege club forms etc. in the ticketing sales office
  • Assist passengers with their special requests and assist them to complete respective forms in such cases of unaccompanied minors, medical cases, visa or arrival etc.
  • Filing and updating records
  • About You :

    To be successful in this role you will need a High School qualification and a minimum of 5 years customer service experience with at least 2 years of job-

    related experience in an administrative function.

    We need a well-presented, stress tolerant, organized individual who has strong written and spoken communication in Arabic and English languages and knowledge of MS Office Word, Excel and PowerPoint.

    Knowledge of Privilege Club and basic fares and ticketing with IATA passenger prorating will be highly regarded.

    قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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    استمارة الطلب