Contact potential or existingcustomers to inform them about a product or service usingscripts
Answer questions about products or thecompany
Ask questions to understand customerrequirements and close sales
Direct prospectsto the field sales team when needed
Enter andupdate customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’sreputation
Go the extramile to meet sales quota and facilitate futuresales
Keep records of calls and sales and noteuseful information
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