F&B Supervisor
WHR Solution
Doha, Qatar
منذ 3 يوم
source : drjobs.ae
  • Reporting to the In Room DiningManager, responsibilities and essential job functions include butare not limited to the following :
  • Conductregular training sessions with the assigned team in line with thedepartmental SOP's e.g. guest care, service standards,up-selling approach, product knowledge, entering guestrooms,telephone manners, etc.
  • Prepare and issue dutyschedules for the respective team.
  • Monitorservice activities in the Room Service, aiming for highest possiblecustomer satisfaction.
  • Work in closeco-operation with Kitchen, Stewarding, Cashiers as well as otherkey service departments.
  • Work towards thesuccessful 24hrs operation and ensure that telephones are alwaysattended.
  • Maintain a professional and friendlyrelationship with in-house guest, ensuring proper and promptservice to their rooms.
  • In-charge of thedelivery and clearance of all guestroom amenities and conduct spotchecks.
  • Ensure all Minibar operations are donepromptly.
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